Cookie Policy

1Introduction

This Cookie Policy explains how HeyCaby B.V. ("HeyCaby", "we", "our") uses cookies and similar technologies when you visit or use our website and platform.

By using our platform, you agree to the use of cookies as described in this policy, subject to your preferences.

2What Are Cookies

Cookies are small text files stored on your device when you visit a website.

They help websites function properly, improve user experience, and provide insights into usage.

3Types of Cookies We Use

3.1 Essential Cookies

These cookies are necessary for the platform to function properly. They enable:

• account login
• security and authentication
• basic platform functionality

These cookies cannot be disabled.

3.2 Performance & Analytics Cookies

These cookies help us understand how users interact with the platform. They allow us to:

• measure usage
• improve performance
• identify technical issues

These cookies are only used with your consent.

3.3 Functional Cookies

These cookies remember your preferences, such as:

• language settings
• user preferences

They improve your experience but are not strictly necessary.

4Third-Party Cookies

We may use third-party services that place cookies on your device, such as:

• analytics providers (e.g. Google Analytics or similar)
• infrastructure and hosting services

These third parties may process data according to their own privacy policies.

5Cookie Consent

When you first visit our platform, you will be asked to accept or manage your cookie preferences.

You can:

• accept all cookies
• reject non-essential cookies
• customize your preferences

You can change your preferences at any time via your browser settings or within the platform.

6Managing Cookies

You can control or delete cookies through your browser settings.

Please note that disabling certain cookies may affect platform functionality.

7Data Protection

Any personal data collected through cookies is processed in accordance with our Privacy Policies:

• Driver Privacy Policy
• Rider Privacy Policy

8Updates to This Policy

We may update this Cookie Policy from time to time. Changes will be published on this page.

9Contact

For questions about this Cookie Policy:

HeyCaby B.V.

Email: hello@heycaby.nl

Website: www.heycaby.nl

10Acceptance

By continuing to use the platform, you acknowledge that you have read and understood this Cookie Policy.